Privacy Policy
Maddox Surface LLC uses the information you provide only to respond to your request and perform the work. This site uses Google Analytics to count visits and to measure whether its Google ads lead to quote requests. Your information is never sold, and it is shared only with the services that deliver and store your request.
Information collected
If you submit the quote form, Maddox receives the information you enter: your name, company, phone, email, and the details of the job. If you call, text, or email, Maddox retains that correspondence.
How it is used
Maddox uses it to respond to your inquiry, quote and schedule the work, and perform the job. Maddox does not send marketing email, does not sell your information or share it outside the services described below, and does not add you to any mailing list.
Form delivery
The quote form is delivered by Web3Forms, a form-to-email service. Submissions pass through that service in transit; see the Web3Forms privacy policy. Each request is also saved in ProMAPS, the private sales tool Maddox uses to keep track of quote requests and plan visits; only Maddox can see it there.
Cookies and analytics
This site uses Google Analytics to measure how many people visit, which pages they read, how they found the site, and whether they tap the phone number or the email address. Google Analytics sets cookies to tell repeat visits apart and does not store IP addresses. When a visit comes from a Google ad, Google Analytics also reports to Google Ads whether that visit led to a quote request or a tap on the phone number or email address, so Maddox can see which ads produce requests. Ad personalization is turned off, so this site builds no advertising audiences and does not follow visitors with ads after they leave. The Google Analytics opt-out add-on blocks it in your browser, and Google explains here how it uses data from sites that use its services.
A call placed directly from a Google ad connects through Google. Google's terms for those calls allow it to monitor and record a sample of them to evaluate and improve its advertising programs.
Questions
For questions about this policy or about the information Maddox has from you, email [email protected] or call (713) 493-4533.